A2P 10DLC Policy
Last Updated: 7/13/2026
Introduction
El Mesón de Pepe ("we," "us," or "our") is committed to compliance with all applicable laws and regulations regarding Application-to-Person (A2P) 10-Digit Long Code (10DLC) messaging.
Opt-In and Consent
We only send text messages to individuals who have expressly opted in to receive them. Consent is obtained through our online forms, in-person sign-ups, or other clear and conspicuous methods where the purpose of the messaging is explicitly stated.
Message Types and Content
Our messaging campaigns may include:
- Reservation confirmations and updates
- Event notifications (e.g., Sunset Celebration, Private Parties)
- Promotional offers and news (e.g., Birthday Club)
We do not send messages containing prohibited content, including but not limited to illegal substances, adult content, or deceptive marketing.
Opt-Out and Help
Recipients can opt out of receiving text messages at any time by replying "STOP", "QUIT", "END", "CANCEL", or "UNSUBSCRIBE" to any of our messages. To receive assistance, recipients can reply "HELP".
Data Privacy
We respect your privacy and protect your personal information in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes.
Contact Us
If you have any questions or concerns regarding our A2P messaging practices, please contact us at:
El Mesón de Pepe
410 Wall Street
Key West, FL 33040
Phone: 305-295-2620