Privacy Policy
How we protect and use your information
Effective Date: January 8, 2026
This Privacy Policy explains how El Meson de Pepe ("we," "us," "our") collects, uses, and protects your personal information when you visit elmesondepepe.com, subscribe to updates, make reservations, or communicate with us via email or text messages.
Information We Collect
We may collect:
- Personal Information: Name, email, phone number, reservation details, or any data you provide when subscribing or contacting us.
- SMS Consent Data: Mobile number, opt-in status, and message interaction history for text messages.
- Technical/Usage Data: IP address, browser type, and site interaction data through cookies or analytics tools to improve website performance and user experience.
This information is collected when you:
- Sign up for newsletters or offers
- Submit forms on our site
- Make reservations
- Opt-in to SMS or marketing communications
How We Use Your Information
We use collected information to:
- Respond to reservations, inquiries, and support requests
- Send transactional messages (confirmation, updates)
- Send promotional and marketing messages only if you explicitly consent
- Improve our website, services, and customer engagement
- Comply with legal obligations
We do not sell or rent your personal information to other companies.
SMS/Text Messaging & A2P Compliance
By providing your mobile number and opting in, you consent to receive text messages from El Meson de Pepe. These messages may include reservation confirmations, updates, promotional messages, or special offers.
Key disclosures for SMS (A2P 10DLC compliance):
- Message frequency varies
- Message and data rates may apply
- Consent is not a condition of purchase
- You may opt out at any time
To stop receiving SMS, reply STOP. For help, reply HELP or contact us directly.
We will never share or sell your mobile number to third parties for marketing.
Cookies and Tracking Technologies
We may use cookies and similar technologies to analyze website usage and enhance functionality. You can disable cookies through your browser settings but some features may not work properly.
How We Share Information
We may share your information only with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Parties to protect rights or safety
All third parties are required to use your information only to perform services on our behalf.
Data Security
We use reasonable technical and administrative safeguards to protect your information. However, no system can guarantee absolute security.
Your Florida Privacy Rights
Under Florida law, residents may request access to their personal information and ask for corrections or deletions where applicable. To exercise these rights, contact us.
Third-Party Links
Our website may include links to external sites not operated by us. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy. The revised version will have an updated effective date.
Contact Information
If you have questions about this Privacy Policy or your data, contact:
El Meson de Pepe
410 Wall Street, Mallory Square
Key West, FL 33040
Email: info@elmesondepepe.com
Phone: 305-295-2620